An Open Letter

Dear Mr. Noos,

You've done it again. After commenting on your consistent behavior to our friends this weekend, it appears you've resorted back to your inconsistent ways from a few months back. On both Saturday and today, we were unable to connect to your services. Fortunately, I'm able to grab a neighboring WI-FI stream. Otherwise, this open letter may not be so kind.

I find it unacceptable that we support you through our automatic deposit yet we continue to receive less-than-stellar results. I hope you resolve the problem soon without me having to contact you for a measly .34/minute.

Sincerely,
The Pink Trash Traveler