UR Kidding, Right?

Just when I thought I had plans for the internet to be back up and running on Monday, now they're telling me that since I have a new router, and the line is working (and not their issue), a technician ISN'T going to come out after all. I said, "Excuse me! Your technician disconnected everything. He's going to come back out and put it all together again. Especially considering I don't know how to read German and input the special code I'm waiting for..." Now, T-Com is calling me back tomorrow regarding my "issue." So, I might be sitting in this hallway for much longer than anticipated.