Another WTF?

Chris and I are renting a flat while our house is under massive construction. Unfortunately, the space has radiator heat that is somewhat regulated by the board and/or management company. So, in other words, there's a main system that applies heat to the building. And you, as a condo owner/renter, can adjust your radiators accordingly. But what is happening, and has happend over the past few months, is that there's no heat for us to adjust.

For example, it was 32 degrees and snowing yesterday afternoon. Sadly, we couldn't get the radiators to emit any heat. So there we sad, cold and angry. So today I called the management company to tell them someone needs to either manually adjust the heat or they need to replace the operating system. I shouldn't have to wear a shawl around the house like Gladys Kravitz.