Letting Loose

I don't like it when I have to get nasty. But these past few weeks, it seems all I'm doing is punishing our design firm and vendors for mistakes they've made over the past few months. Usually, I try to soften my comments with kind words, etc. But this morning, after a glitch with door hardware, I let loose my frustration on their lack of attention to details. We'll see today how it's resolved. Either way, they know I'm not happy. And when I'm not happy...grrrr...